Last updated: July 2026
1. Information we collect
When you use the Lynkgrids CRM platform, we collect the following types of information:
- Account information: your name, email address, and password when you sign up.
- Contact data: names, email addresses, phone numbers, and company details you add to your CRM.
- Usage data: how you interact with the platform, including features used and activity logs.
- Device and browser information, for security and to improve the user experience.
2. How we use your information
We use your information only to operate, maintain, and improve the Lynkgrids platform:
- To provide and personalize the CRM features you use.
- To send outreach emails and LinkedIn messages on your behalf, as you direct.
- To track deals, contacts, and pipeline activity within your account.
- To communicate important product updates and account notifications.
3. Data storage and security
Your data is stored securely on cloud infrastructure with industry-standard protections:
- All data is encrypted in transit (TLS/SSL) and at rest.
- Access to production systems is restricted and monitored.
- Regular backups are performed to prevent data loss.
- We follow security best practices for authentication and session management.
4. Third-party services
Lynkgrids integrates with third-party services to deliver core functionality:
- Email service providers, to send outreach emails on your behalf.
- LinkedIn APIs, to facilitate connection requests and messaging.
- Payment processors, to handle subscription billing securely.
We share only the minimum data necessary with these services. We never sell your data to third parties.
5. Your rights and control
You maintain full control over your data at all times:
- Export or delete your contacts and data at any time from your account.
- Close your account and request full data deletion.
- Opt out of non-essential communications.
- Request a copy of all personal data we hold about you.
6. Data retention
We retain your data only as long as your account is active or as needed to provide services. When you delete your account:
- Your personal data and CRM content are permanently removed within 30 days.
- Anonymized usage data may be retained for analytics purposes.
- Billing records are retained as required by law.
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